Frequently Asked Questions (FAQ)
Find answers to common questions about your stay at Kigongoni Gazella Hotel.
Q: What are the check-in and check-out times?
A: Our standard check-in time is from 2:00 PM (14:00), and check-out is by 10:00 AM. If you need an early check-in or late check-out, please contact our reception in advance, and we will do our best to accommodate you based on availability.
Q: Is breakfast included in the room rate?
A: Yes, a complimentary full breakfast is included for all our guests. We serve a variety of local and continental options at our restaurant every morning.
Q: Do you provide airport transportation or shuttles?
A: Yes, we offer airport shuttle services to and from the hotel. This service requires prior arrangement and may incur an additional fee. Please email or call us with your flight details to book.
Q: How close is the hotel to Lake Manyara and Ngorongoro Crater?
A: Kigongoni Gazella Hotel is perfectly situated in Mto wa Mbu, making it a very short drive (less than 10 minutes) to the Lake Manyara National Park gate. We are also highly convenient for day trips to the Ngorongoro Conservation Area.
Q: Is there free Wi-Fi?
A: Absolutely! We provide high-speed complimentary Wi-Fi in all rooms and public areas.
Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, Mastercard), Mobile Money networks (M-Pesa, Airtel Money, Tigo Pesa), and cash payments in Tanzanian Shillings (TZS).
